Exploit Interactive HomeHomeSearch
Issue CoverEditorialFeaturesRegular ColumnsNews and EventsEt cetera

Issue 1

Access to the complete issue. This page is intended for printing purposes. Note that the internal links to references will not work correctly.


Editorial


Editorial

Exploit: Pan-European Exploitation of the Results of the Libraries Programme

Welcome. In this first issue of Exploit Interactive we begin to explore some of the Telematics for Libraries projects covering the broad areas of interoperability and access. Promotion and discussion of the project context and related issues and challenges will be a first step toward dissemination and exploitation of transferable project results. Over the course of the Exploit project, the magazine will evolve to further facilitate such transfers reflecting the work of the DBI and other members of the Exploit Consortium.

From the broader community, the commercial trio of Amazon.co.uk, Seasoft and the Cambridge Management Group introduce a range of topics including cash generating ideas, document delivery systems outside the firewall, and of interest to us all, discussion on EC funding and options for libraries in the Fifth Framework Programme. Other contributions include suggestions for bandwidth savings to options and potential opportunities for seeking international project partners.

The Regular Columns comprise At the Event, Behind the Web Site, The Citizen's Gateway and Web Technologies offering a brief visit to Bratislava, a glimpse behind the scenes at euroguide, an introduction to PubliCA with a focus on Public Libraries in Europe, a look at web protocols and formats and an analysis of the URLs used in the Telematics for Libraries web pages.

The Java Crossword Puzzle in the Et cetera column offers a brief escape from the articles, only to test your knowledge of Telematics for Libraries and computing trivia. As the Crossword uses a Java applet to allow for user interaction, you'll need to be using a browser with support for Java. Please let us know if you encounter any difficulties accessing the crossword. Theme ideas for future crosswords can be sent to the editors at exploit-editor@ukoln.ac.uk. Also in the Et cetera column is the Jobs listing which we hope will become a useful listing for both seekers and providers of current project, networking and library related positions.

In closing, we would like to thank all who have contributed to the development of this first issue of Exploit Interactive. We wish to thank Concha Fernandez de la Puente and the European Commission, DGXIII/E-2, for making this project possible; DBI, and particularly Klaus Reinhardt, for backing this project since the beginning; the British Council and their representatives in Warsaw and Frankfurt; the National Focal Points, in particular Rosalind Johnson for information received via the lis-european-programmes mailing list; and UKOLN, for providing a physical base for the magazine arm of the Exploit project and extensive technical services. Thanks are also due to Brian Kelly for transforming the idea into a real project and Adam Batenin who provided technical support for Microsoft Site Server 3.0. Lastly, our appreciation goes out to the design team based at ILRT in Bristol; Jan Chipchase (interface design) and Keiko Mori (graphic design). We invite your feedback on issue 1 and ideas for upcoming issues.

Bernadette Daly and Philip Hunter


Features

From the Telematics for Libraries Projects:

From the Broader Community:


Feature Articles


The European Virtual Children's Library on the Internet - a New Service to Foster Children's Computer Literacy

Ingrid Bussmann takes us on the CHILIAS journey. At the end of October 1998, project CHILIAS finished, but Infoplanet (a Web-forum for children about books, media and the library - the result of the project) will be an ongoing service of the participating children's and school libraries.

Introduction

CHILIAS - the European Virtual Children's Library of the Future - an EC Telematics for Libraries project, 1994-1998, was completed successfully in October 1998. Under the co-ordination of Stuttgart City Library, Germany, CHILIAS has created a multimedia virtual simulation of a children’s library on the Web/Internet. CHILIAS was developed between 1996 and 1998 in collaboration with partners from Finland, Great Britain, Greece, Portugal and Spain. The CHILIAS Home Page in Stuttgart is shown in Figure 1. [1]

CHILIAS Home Page (Stuttgart)
Figure 1: CHILIAS Home Page (Stuttgart)

CHILIAS stands for: children's library - information - animation - skills. CHILIAS has explored new Internet/WWW based children's and school library services for children aged 9-12 years.

The main challenge of the changing information and media society is not access to information, but the processing of information into useful knowledge and inspiring wisdom. Libraries have a responsibility to enable their users to find their way through the complexity of the new information world and support new ways of learning based on new technology. There are many ways for libraries to meet the challenges of the future and to serve the changing needs of their users.

The project CHILIAS has addressed the needs and requirements of children aged 9-12 years using interactive multimedia and networked information and communication systems.

Children grow up in the changing media world. They are used to computers and multimedia technology. They enjoy the technology as a kind of new tool for playing. But they need support in developing their information skills and new ways of learning. The Internet and multimedia give them new means for acquiring information and learning. These demand a corresponding range of new information-seeking and information-handling skills. Children’s libraries and school libraries have traditionally provided a stimulating environment for learning. The traditional library model must be adapted to the networked multimedia environment bridging traditional media and library access and new technology in a creative way. The European project CHILIAS has explored a new role of children’s libraries and school libraries providing a new Internet based service to enhance children’s computer literacy and the creative use of new technology.

What has CHILIAS Done?

CHILIAS logoCHILIAS has developed a new concept for European children’s libraries and school libraries for innovative learning and creative use of Internet technology. Chilias has explored a new role of children's libraries and school libraries as active content provider in data networks by publishing new content on the Web, content which addresses children's needs and requirements and provides children adequate information.

CHILIAS has developed four complementary and integrated applications in a WWW environment:

  1. A virtual library - the Infoplanet Website which contains Web pages for children aged 9-12 years on authors, books, media, topics like animals, sports, music and the library in German, Finnish, English, Greek, Spanish and Portuguese.
  2. An interactive application for creative input from children, the storybuilder.
  3. A discussion and feed-back tool for use by children, the guestbook.
  4. An information skills tool - Infoton.

1. The Infoplanet

The Space Metaphor

The Infoplanet invites children to browse through a collection of Web pages with creative and playful information. To symbolise the idea of a virtual library (information - knowledge - wisdom) several symbols could have been used. The CHILIAS project has started with a User Needs Analysis and children were asked to draw their ideas of a virtual place. Very often they used images from nature and space. So the CHILIAS consortium decided to use the space metaphor as a symbol for the virtual library. Beside the attraction of space, planets and stars for children, space symbolises the infinite human thirst for knowledge, might be the limits of knowledge and wisdom as well. Planets and stars can be an appropriate symbol for information. And they stand for exploration and adventure. This is the idea of the virtual library: exploration. Children can browse through the cyberspace metaphor and click here and there. Or they can directly click to the topics provided in the main frame: the library, the author gallery, animals, music, sports, our town.

The Infoplanet has been created in six language versions. Although the idea and the general framework is common in all Infoplanets, content and materials are local because of the cultural diversity. All Infoplanets are linked together by flag symbols and a European map, so that children can easily browse through all language versions.

The topics

The Infoplanets provide common topics based on the results of the User Needs Analyses done at the beginning of the project. All sites have chosen local topics as well according to the needs of their users, e.g. 'environment' in the Portuguese version. All topics are presented with graphics, images, sound and text. They provide relevant information in a playful and stimulating way as a kind of appetizer, raising children’s curiosity to browse through the virtual library and then, perhaps, to come to the real library and enjoy real books and media.

Topic "Library"

All Infoplanets provide information about the participating libraries, opening hours, library use, library events. In some Infoplanets, e.g. the English version, children can write emails to the library or participate in a homework service. Some local OPACS are linked to the service.

Our Town

The Infoplanet provides information about the participating towns, Barcelona and Stuttgart, Athens and Lisboa, Gateshead and Vantaa. Children all over Europe can find child-friendly information about the project sites, partly created by children themselves.

Music, Animals and Sports

The Infoplanets provide information about topics like music, animals and sports; topics children are most interested in as the User Needs Analysis has shown. The information is different in all versions. For example, new books or CDs are presented, or detailed pages about music (instruments in the Finnish version) or about animals in the Portuguese version.

All Infoplanets provide selected Internet links to other Web sites such as homepages of Pop-Groups or Sports, clubs, etc. So the Infoplanet is not only a collection of new Web pages for children, but a guide to child-friendly Internet sites as well.

The Author Gallery

The core of the Infoplanet is the 'Author Gallery'. All sites provide information about children’s book authors, about their lives, their books, and where to find the books in the library.

Within the term of the project the Author Gallery has been fairly small in scale, but it will grow beyond the lifetime of the project, as all sites plan to maintain the service.

The Author Gallery has been created in close collaboration with the authors themselves. They have provided lots of materials and information, written new stories or songs for the Infoplanet. The new collaboration between authors and the libraries has been one of the most exciting experiences in the project.

Children enjoy the Author Gallery, they like to explore the pages and sometimes they go to the library shelves to get one of the real books. This bridge between the virtual world and the real library is one of the CHILIAS objectives.

Navigation Tools

As the first tests with children user groups have shown that children are not used to Internet browsers and easily get lost, Infoplanet includes a help function explaining basic navigation skills on the Internet. But CHILIAS validation has proved that children are not very eager to use help functions. They prefer to explore the use of multimedia applications by just clicking and testing what happens. So the application itself has to be self-explanatory, otherwise children lose their patience. The Infoplanet also contains a search function for Infoplanet content. But again validation has shown that children prefer exploring the Infoplanet and do not often use it for detailed searches. The search function is more useful to parents or teachers who are interested in specific information.

2. The Storybuilder

The Storybuilder is an interactive application which allows for creative input from children. Children can create stories in their local language using the symbols the Storybuilder provides.

The language problem is a challenge for the project idea to stimulate European communication. Children of the target age group learn English - this has been proved by the User Needs Analysis - but they have difficulties in writing in English. So the project has arranged storybuilding events in all sites in the local language. A selection of stories has been translated into English to share the ideas all over Europe.

“The dark, dark contest“ is the beginning of a story written by a Greek author for CHILIAS. Written in English, children all over Europe can finish the story. The objective of this part of the storybuilder is to explore the potentiality of common activities between European children in spite of the language difficulties.

3. The Guestbook

The Guestbook is a discussion and feedback tool for use by children. Children can write comments to selected topics and answer messages from other children. Although the language skills of the target age group set limits to European communication, there are many children in all sites with a multicultural background. So the Guestbook can contribute to multicultural European communication.

4. Infoton - a tool to improve children’s information skills

Infoton provides interactive exercises in basic information-seeking skills such as alphabetical order, classification and categorisation. The CHILIAS User Needs Analysis has clearly shown that children of this particular age have difficulties in both constructing a search and in deciding upon the relevant medium to search. Therefore CHILIAS has created a learning environment aimed at the fostering of expertise in information seeking skills and in subject knowledge. Within the term of the project Infoton could only be developed on a small scale with exercises on basic skills.

The Library as a New Learning Environment

CHILIAS is aimed at developing the library as a stimulating environment for innovative learning. Children’s libraries and school libraries have created services and activities to support children’s information needs in a creative way, to enhance their imagination and to enlighten their minds. This traditional model of the library can be adapted to the virtual world. The CHILIAS Infoplanet provides new access to information and learning. Doing the skills exercises they improve their information skills. Browsing through the Infoplanet, they discover new information about authors and books, music and animals, European cities and countries. The virtual children’s library - the Infoplanet - provides access to the physical children’s library showing children what they can expect from it, and raising their curiosity about books and authors. The use of the virtual library is not only to find a specific information, but is like a magazine with rich information and links between the different types of information; a tool for intuitive learning.

Infoplanet has enhanced the attractiveness of the real library. Testing the Infoplanet in the physical environment, the CHILIAS consortium has observed that many children come to the library because of the Infoplanet. And they normally leave the library with some books. So Infoplanet can support the bridge between traditional and new media.

But the learning impact of CHILIAS is more than using the application. CHILIAS has been a user-oriented project involving the end-user group children in the project development from the start. Children have participated in designing the virtual library and in generating content. Many of the Infoplanet Web pages have been written by children. The children’s library in Stuttgart has created the “Internet-Reporter“, library workshops for children to create Web pages. Guided by the librarians, children have designed their own Web-pages on selected topics. And by doing this they have learned how the Internet works and enhanced their computer literacy and their information-handling skills.

Further information will be found on the CHILIAS International Homepage shown in Figure 2. [2]

CHILIAS International Home Page
Figure 2: CHILIAS International Home Page

The General Benefits of CHILIAS

The main benefit of CHILIAS is the development of a useful application for European children, the Infoplanet. As pointed out the Infoplanet can support children’s information needs and help them to prepare their future role as users of the European information society. As CHILIAS is a WWW/Internet service it is accessible for children all over the world.

CHILIAS has established new collaborations across Europe. Teachers and schools have perceived the libraries as relevant partners in the new multimedia area. CHILIAS has developed new relations to authors and publishers providing them a platform on the Internet. In all sites lots of institutions have been involved in the developing process, library colleges and sports clubs, youth associations and media experts. CHILIAS has significantly raised the profile of the participating libraries and increased their value and attractiveness in their local communities and in the public. And again this expertise can encourage children’s libraries and school libraries in Europe to prove their position as “signpost on the new cross-roads of information and culture“.

And last but not least, the collaboration between the CHILIAS consortium has been a contribution to European understanding. CHILIAS has been followed by a new European project, VERITY - Virtual and Electronic Resources for Information skills Training for Young people. Under coordination of University of Sunderland, Great Britain VERITY started in April 1998. VERITY is developing a new electronic library service aiming at the needs of young people between 13 and 19 years with a Virtual Librarian, a Referral Service and an information skills package for the target age group.

The CHILIAS Consortium:

Reader Response

If you have any comments on this article, please contact the editors (exploit-editor@ukoln.ac.uk).


References

  1. CHILIAS Home Page (Stuttgart)
    URL: <http://chilias.stuttgart.de:8080/chilias/>
  2. CHILIAS International Home Page with links to all Infoplanets
    URL: <http://chilias.isegi.unl.pt/chilias_int/>

Author Details

Ingrid Bussmann
Stadtbücherei Stuttgart
Email: u410031@stuttgart.de
URL: http://chilias.stuttgart.de:8080/chilias/

For citation purposes:
Ingrid Bussmann, "The European Virtual Children's Library on the Internet: a New Service to Foster Children's Computer Literacy," Exploit Interactive, issue 1, 10 April 1999
URL: <http://www.exploit-lib.org/issue1/chilias/>




Project LISTED

David Hough introduces LISTED: Library Integrated System for Telematics-based Education

Rationale

It is becoming recognised throughout the developed world that, as the application of technology impacts on our working lives, the knowledge and ability to understand and use that technology is a requirement for all people, throughout their working lives. Lifelong Learning is now more than an ideal, it is a necessity. Access to learning can no longer be restricted to the relatively few places available in traditional learning establishments.

"We stand on the brink of a new age. Familiar certainties and old ways of doing things are disappearing. Jobs are changing and with them the skills needed for the world of tomorrow. In our hearts we know we have no choice but to prepare for this new age, in which the key to success will be the education, knowledge and skills of our people". (David Blunkett, UK Secretary of State for Education and Employment - DfEE publication `The Learning Age' February 1998)

Fortunately the same technology which is creating the demand for on-going learning, is also being applied to the learning process. Technology-based training, using the flexibility of audio, video, computer-based, and internet delivered learning packages is a reality. The term Open Learning is used as a very simple, general expression, for styles of learning which put the student in control of the process, and which remove traditional educational and administrative barriers. Open learning, in all its forms, provides the individual user with control over his/her own time, pace and place of learning.

"Learning must be made convenient and welcoming, whether it takes place at work, at home, in shopping centres, schools,libraries, museums or elsewhere" - DfEE publication `The Learning Age' February 1998.

Public libraries, with their traditional core function of helping individuals to fulfill their information and learning needs, are ideally placed to offer access to Open Learning.

Background Description of Project LISTED

Project LISTED is a European Commission project, part funded under the Telematics Applications Programme (Libraries sector). The project started in April 1996 and was planned for completion in July 1998. Project LISTED involves partners from five EC countries, shown in Figure 1, and was designed to develop the use of the latest technology to help to meet the needs of adult independent learners in public libraries. The project has been extended to cover a period of Central and East European involvement; final completion of the CEE phase will be in summer 1999. Two new library-based test sites are being developed, in Hungary, for this purpose.

{The LISTED Team}
Figure 1: The LISTED Team

The work of the project has involved the development of distance learning test-sites in six public libraries. These test-sites, in the Republic of Ireland, Spain, Portugal, and the UK are equipped to enable library users to sample leaning by `TELEMATICS'. The project built on earlier work carried out mainly under the EC PLAIL project ( Public Library Adult Independent Learners ) and the UK Government's `Open for Learning' project.

The means of access to information on learning materials, and to on-line courseware, in all test-sites, is via multimedia workstations, connected to the INTERNET. A World Wide Web facility, and materials catalogue, has been specially developed for project LISTED. This is called the Extended Interactive Catalogue (EIC)

Preparatory Work Leading to the Demonstration of the LISTED Service

  1. Analysis of the needs of users and of public library staff
  2. Investigations into appropriate technologies and the development of implementation procedures
  3. Development of the Web-site and materials catalogue
  4. Market analysis and investigation of learning materials
  5. Production of guidelines for library staff on copyright issues
  6. Setting up test site equipment, software, training of staff, and marketing the service
  7. Testing and evaluation of the pilot service
  8. Refinement of the pilot service

Outline Model - Showing Roles and Parties in the LISTED Set-up

The roles of the different parties which could eventually be included in the Listed set-up is illustrated below in Figure 2. It would be possible for access to be extended beyond the library, for example from home or from a company, either via the library or directly to the Extended Interactive Catalogue (EIC). By using the EIC, Open Learning packages and their location are identified, and arrangements made for loan. In some cases the material will be available for direct use on-line. In the future it will be possible for information and materials to be added to the EIC remotely, other than just from the libraries, by the authors, publishers or distributors.

{The LISTED Set-up}
Figure 2: The LISTED Set-up

The Extended Interactive Catalogue (EIC)

Central to the operation of the service is the means to access information and course material remotely from any public library. For the purpose of project LISTED, six public library test sites have been used. These are all equipped with computer workstations, linked to the EIC via the World Wide Web.

Functions of the EIC are:

Providing and retrieving information to and from the EIC is presently restricted to interaction between test sites and the web interface. Simply by freeing up access to the web address and passwords it will be possible to extend inputs and outputs to any location.

Key Results

Outcomes of Project LISTED by November 1998 are:

  1. An Extended Interactive Catalogue which:
  2. Six public library test sites in four EU countries
  3. Two test sites in a CEE country (Hungary) adapting and developing the LISTED service
  4. An internet-based information service containing report summaries and contact details
  5. A total of 16 reports and other deliverables available to help with exploitation

Further information on the project in general, details of partners and test sites, availability of reports, and actual report summaries are available at: http://www.itpoint.org.uk/listed.html

LISTED Project Partners

United Kingdom

Ireland

Denmark

Portugal

Spain

Reader Response

If you have any comments on this article, please contact the editors (exploit-editor@ukoln.ac.uk).


Author Details


David Hough
Email: davidhough@compuserve.com
URL: http://www.itpoint.org.uk/listed.html
Tel: +44 (0)1902 326126
Fax: +44 (0)1902 326126

David Hough

David Hough has been involved on a freelance basis, in the development and management of project LISTED since the idea was first being considered by the EC back in 1995. For three years prior to 1995 David was employed by the British Association for Open Learning (BAOL) to manage the UK Government funded 'Open Learning in Public Libraries' programme. This programme was highly successful, and led to the creation of more than 90 Open Learning centres in British public libraries. Before working for BAOL David had spent 20 years with the Manpower Services Commission ( UK Employment Department ) where his career path ranged from trainer, to training centre management, to Regional Development Officer with special responsibility for Open and Flexible Learning.

The mix of expertise, gained over 25 years, and covering: training, open learning, the development of new library-based services, and project management, has led to freelance work with Training and Enterprise Councils, Library Services, UK Government and the European Commission. David would welcome any enquiries about becoming involved in further development activities.


For citation purposes:
David Hough, "Project LISTED," Exploit Interactive, issue 1, 10 April 1999
URL: <http://www.exploit-lib.org/issue1/listed/>


DERAL - Distance Education in Rural Areas via Libraries

Developments in the field of telecommunications and computing have resulted in completely new ways of disseminating information and knowledge, as well as changing methods of education. The importance of public libraries as providers of infrastructure and as brokers of information is evident. All should be able to participate in distance education from their nearest public library. Brigitte Kühne introduces the DERAL Project.

Background

Developments in the field of telecommunications and computing have resulted in completely new ways of disseminating information and knowledge, as well as changing methods of education. We have also come to realise that, with the frenetic pace of technological change, skills acquired in youth are no longer sufficient to ensure either employment or comfort in the surrounding world. The explosive growth and very rapid technical evolution of Internet based technologies offers a promising overall platform for delivery of information, knowledge and learning. The importance of public libraries as providers of infrastructure and as brokers of information is once again evident in the whole of Europe, and all who want to participate in lifelong learning or who want to educate themselves in any subject in order to be able to follow the development in a changing society should be able to participate in distance education from their nearest public library once the tools for such distance education have been developed.

Our intention in the DERAL-project is to find guidelines for public libraries and librarians in the different European countries. Active learning and the use of information technology for educational purposes has to be supported, and therefore programmes for interactive learning have to be developed. If these programmes are developed to suit public library environments no part of a population needs to be excluded, everybody can participate.

Public libraries will play a very active role in building the new information society. It means however that librarians must be educated for a new, tutoring, role and that the libraries must be equipped with supporting reference material, specific for the different courses that are needed or wanted by the inhabitants of this area. To investigate this is part of the project.

No extensive analysis of user requirements have been done so far, but "everybody" seems to be concerned about life-long learning, how to raise one's educational level, how to be able to participate in the "information society" etc. The European Commission in their comments on the V Framework Programme wrote in their "Draft for Large Scale Consulting" in October 1997: ".. the success of the information society in the EU is critically dependent on effective delivery of life-long learning to all its citizens and that a large scale European-wide action is needed in order to bring together the expertise available within the Member States." and "... there will be a growing need for distance learning services addressing large user groups."

From a pilot project in the Kalmar County we knew after a questionnaire that public library staff wanted to know more about computers, IT, and Internet and how these things could be used in library service. Through follow up questionnaires, also in other parts of Sweden, we know that library staff want more than basic education in these matters. They want it in order to serve library visitors better and to help them in their information seeking. This could be extended to people who want to participate in life-long learning and/or distance education.

EU Call Topic

The DERAL-project was proposed under the European Union Telematics for Libraries programme, fourth framework. It belongs to Action Line C: Library services for access to networked information resources; Call Topic 12: Integrating library services with distance learning. It is funded with 368,000 ECU.

Participants:

Previous Work

The pilot project in Kalmar, Sweden

In 1995-96 the Kalmar County Library carried out an Internet- based information technology project, called "Telematics for librarians" together with the University College of Kalmar and partfunded by the Swedish National Council for Cultural Affairs. In the pilot project the participants learnt about computers and telematics via Internet and e-mail ("learning by doing"). The subject was the new technology of media/IT in regard to librarians and libraries. The aim was to link the twelve main libraries in the County together, partly to be able to help each other in information seeking and partly in order to be able to be used for distance education via the Internet. The participants benefited from the course by using the Internet as a tool for education. The long-term aim was to improve the service to the public, but in the short term the team stimulated an internal discussion of the likely consequences of the development of new forms of media. Participants were interested in the possible extension of the role of librarians to being tutors to the people who participate in courses brought to libraries. At the end of 1997 a similar course started together with the Swedish DIK-förbund, the Swedish National Council for Cultural Affairs, the Universities of Lund, Uppsala and Umeå and the BHS in Borås. (Brigitte Kühne is a member of the working group for this project.) This course is offered to all librarians in Sweden and has had very good results. The course has been doubled several times since the start.

See <http://www.mc.hik.se/EDIT/studion.html> Link to broken external resource for the University College of Kalmar and <http://www.dds.se/distans/> Link to external resource for the DIK-course.

General Description

Recent European Union reports have recognised that libraries, especially public libraries with their network of some 70.000 branches (figures differ, depending on how to define a "branch library") throughout Europe, can help society to meet key challenges. It is thereby important to identify barriers or problems in the transition to the Information Society and their implications for libraries. We need:

  1. to recognise how one can help citizens to benefit from the Information Society, having access to information, knowledge and lifelong learning, including the provision of access points and services for those without their own means
  2. to observe the relative difficulty that users in certain (rural) regions have in accessing networked information resources and Europe's education and training systems because of own unfamiliarity in technologies, but also in lack of skills from library staff in handling these questions
  3. to help citizens to overcome social and psychological barriers while participating in using and developing the new multimedia tools at their nearest public library system, thus giving citizens the skills they need to stay in their home regions and still being able to participate and work in the information society of the future
  4. to identify the danger that access to certain information and educating resources could be curtailed by commercial interests leading to a widening gap between the information rich and the information poor

In the DERAL-project we have chosen rural areas in Sweden (the Kalmar County in the south-eastern part of Sweden, a part that is known for having among the lowest average education level in the whole country and also being at the lowest level of average income in the whole country), in Spain (the North East of Spain), in Austria (public libraries in the Wiener Neustadt, in Nieder- and in Oberoesterreich), in Northern Ireland - the county of North Antrim, a primarily rural area with many small towns and villages and in Ireland the region outside Dublin. These regions have quite different but complementing experiences in public libraries´ roles in ordinary peoples´ lives in educational matters: Austria has not much experience at all; Huesca will soon have a digital library, but no experience in how this could be used in distance education; Northern Ireland has much experience in distance education, but not involving public libraries, Ireland has experience in distance education with the participation of public libraries but wants more and the Kalmar county has experience in distance learning for public library staff, but not for ordinary library visitors.

In the DERAL project it is our aim to develop a module or a set of guidelines which is applicable to different topics for learning when public libraries in rural areas are to be involved in distance learning for visitors to their libraries.

After we had looked at the ,,State of the art" and gathered information from the different participating regions we equipped the participating public libraries with PC:s, printers, scanners etc. and connected them to the Internet. We have trained the staff and have also connected them together in discussion groups via e-mail, teaching them how to use the multimedia resources. In this way we want to create a platform based on Internet for international co-operation between public librarians who want to share experiences in distance education, exchange opinions and ideas, and get access to expert advice and training.

The DERAL homepage is found at: <http://deral.infc.ulst.ac.uk> Link to broken external resource

We will then catalogue distance learning resources which are currently available on-line - we will create an interface of resources which are available on the Web. We want to test hardware and software for educational purposes if these are suitable for distance education via public libraries.

Finally we will develop the guidelines for public librarians and visitors to public libraries.

We have seen the first problems. Some of them are on a large scale: still insufficient education with librarians, technical problems, library directors´ unwillingness, economy, etc, while others are smaller: where to put the PC in the library, type of furniture, how many supplementing books, lack of time, etc.

The DERAL-project started at May 13, 1998, with a kick-off meeting in Kalmar, Sweden, and will be finished after 27 months with a as complete as possible set of guideline for public librarians and visitors to public libraries. So far we have arranged workshops in most of the participating countries in order to educate library staff, to market the project to education providers and to inform people who want to follow distance courses.

"Technical approach"

In the project there are different workpackages that contain for instance:

Reader Response

If you have any comments on this article, please contact the editors (exploit-editor@ukoln.ac.uk).

References

  1. Ellis-King, Deirdre, Irish Library News. Prel. November 1998. About the seminar in Belfast November 1998.
  2. Kühne, Brigitte, Om DERAL-projektet. Biblioteksbladet. Prel. November 1998.
  3. Leitner, Gerald, Büchereiperspektiven, no 2/98
  4. Leitner, Gerald, Economic Network Vienna - Future Contents of the Austrian Public Library Network.
  5. DERAL homepage: <http://deral.infc.ulst.ac.uk< Link to external resource

Author Details

Dr. Brigitte Kühne
Kalmar Läns Bibliotek
P.O.Box 963
S-39129 Kalmar
Sweden

Email: <brigitte.kuhne@kalmar.regionforbund.se>
URL: <http://deral.infc.ulst.ac.uk>

For citation purposes:
Dr. Brigitte Kühne, "DERAL - Distance Education in Rural Areas via Libraries," Exploit Interactive, issue 1, 10 April 1999
URL: <http://www.exploit-lib.org/issue1/deral/>


The LIBERATOR Project: Overview and key areas/challenges

Pedro Isaias describes the LIBERATOR project; pointing out its most relevant key areas/challenges. LIBERATOR stands for Libraries in European Regions Access to Telematics and Other Resources. It is funded by the European Commission's DG XIII Telematics for Libraries Programme.

Introduction

The project involves full partners from England (Gateshead Metropolitan Borough Council Libraries and Arts Service), Portugal (Instituto Superior de Estatística e Gestão de Informação da Universidade Nova de Lisboa), Belgium (Provincie Vlaams-Brabant ("Leuven")), Denmark (Royal School of Library and Information Science) and France (Centre Européen de la Communication). With several associate partners and a sponsoring partner, project participants total 20 in all.

The LIBERATOR Team
The LIBERATOR Team

Project Aims

The LIBERATOR project aims to establish three Regional Information Services (RIS) in Alentejo (Portugal), Vlaams-Brabant (Belgium) and Aquitaine (France) based on the English RIS [1] experience. The 2-year project started on 1st February 1998 and focuses on networked public library services and regional web sites which co-ordinate all web activity relevant to the needs of the participating regions. Sites will be multifunctional offering mediated gateways to the Internet for citizens, virtual shop windows to stimulate regional economies and new retrieval tools for information mediators. The sites will also address presentation and access by incorporating facilities such as localised searching, filters and security features.

The demonstrators that will be established will be completely web based and fully integrated into the mediation services provided by the participating public libraries. Mediation will take various forms including enquiry handling through electronic mail. The Royal School of Library and Information Science has studied and evaluated the North of England RIS and produced a set of recommendations for the benefit of the other partners. The result of this study was the publication of a Keynote Report entitled 'Regional Information Services - A Key Role for Public Libraries in Europe' [2] which covers the following main themes: RIS visions and policies; RIS maintenance; RIS functionality; Opportunities; and Barriers.

Continued Development of the Regional Information Services

The LIBERATOR consortium will refer to the Keynote Report as they continue to develop their Regional Information Services. Embryonic versions of RIS now exist in each region (please refer to [3] for the Alentejo embryonic RIS and [4] for the Vlaams-Brabant embryonic RIS), demonstrators are being developed and the validation process is to take place soon.

The idea of the consortium is not to produce a sole model for RIS development but four different and region specific systems using common guidelines and based on several key areas/challenges.

Key Areas/Challenges

The most relevant key areas/challenges of the LIBERATOR project are the following:

Bearing these key areas/challenges in mind, the LIBERATOR consortium will pursue RIS development through the use of new concepts and supporting technologies that can benefit its consolidation and further expansion in the future.

Reader Response

If you have any comments on this article, please contact the editors (exploit-editor@ukoln.ac.uk).


References

  1. The North of England Regional Information Service. Developed by Northern Informatics Applications Agency and managed by Gateshead MBC Libraries and Arts Service
    URL: <http://ris.niaa.org.uk/> [December 14th 1998]
  2. Albrechtsen, H., 1998. Keynote Report: Regional Information Services - A Role for Public Libraries in Europe.
    URL: <http://ris.niaa.org.uk/liberator/keynote/> [December 14th 1998]
  3. SIR - Sistema de Informação Regional. The Alentejo (Portugal) RIS in embryonic version. Owner/maintainer: Instituto Superior de Estatística e Gestão de Informação da Universidade Nova de Lisboa, Portugal.
    URL: <http://adamastor.isegi.unl.pt/sir/> [December 14th 1998]
  4. RIS Vlaams-Brabant. The Vlaams-Brabant (Belgium) RIS in embryonic version. Owner: Provincie Vlaams Brabant, Belgium.
    URL: <http://liberator.vl-brabant.be/lip/> [December 14th 1998]
  5. LIBERATOR. International dissemination page. Owner/maintainer: The LIBERATOR consortium.
    URL: <http://ris.niaa.org.uk/liberator/> [December 14th 1998]
  6. LIBERATOR. Portuguese dissemination page. Owner/maintainer: Instituto Superior de Estatística e Gestão de Informação da Universidade Nova de Lisboa, Portugal.
    URL: <http://adamastor.isegi.unl.pt/liberatordis/ > [December 14th 1998]
  7. LIBERATOR. Belgium dissemination page. Owner: Provincie Vlaams Brabant, Belgium.
    URL: <http://liberator.vl-brabant.be/> [December 14th 1998]

Author Details


Pedro Isaias
Local LIBERATOR Project Manager
Instituto Superior de Estatística e Gestão de Informação
Universidade Nova de Lisboa, Portugal
Email: isaias@isegi.unl.pt

Pedro Isaias Pedro Isaias is the local Project Manager at Instituto Superior de Estatstica e Gesto de Informao (ISEGI) da Universidade Nova de Lisboa, Portugal, for projects LIBERATOR and VERITY. He has also been responsible for locally managing the CHILIAS project. He has a Master degree and is now finishing the PhD in Information Management at Universidade Nova de Lisboa.

For citation purposes:
Pedro Isaias, "The LIBERATOR Project: Overview and key areas/challenges," Exploit Interactive, issue 1, 10 April 1999
URL: <http://www.exploit-lib.org/issue1/liberator/>



Oiling the Works: the PRIDE Project Develops an Information Brokerage Service

The Pride Project Team describe a state of the art review and user requirements, including user scenarios and technical, commercial and legal implementation factors. PRIDE is an interoperability project developing software to create an international distributed directory of library services and resources. The directory will store information about Patrons and Services and will be used to provide a range of interlibrary loan, personalised alerting, information retrieval and payment functions.

Introduction

People and Resources Identification for Distributed Environments (PRIDE) [1] is a two year project with funding from the European Commission TAP Libraries Programme [2], which started in June 1998. The project will develop a distributed directory service supporting a range of library services and users. It will demonstrate solutions to various technical and managerial problems that arise when libraries attempt to provide their users with efficient one-stop access to dispersed organised information in printed and electronic forms.

PRIDE will enable access via a single point to a global range of information resources in a way that supports a large number of services and functions. It will provide:

PRIDE logo

PRIDE project teams in the UK, Ireland, France, Germany, Hungary and Australia have completed a systematic specification of “PRIDE Requirements and Success Factors”, and are about to move into the design and implementation phase of the project, with a view to demonstrating services from the latter half of 1999. This article seeks to explain the objectives of the project and some of our findings to date. It is not too late for others to influence progress of the project, and, through this paper, the project hopes to attract interest, critical comment and particularly additional sponsors, who will help create an effective and far-reaching brokerage service for the global information community.

Distributed Environments

The Information Landscape

It has been found useful to consider global information infrastructures as landscapes. Users may navigate from one place to many others with greater or lesser ease. Most users will follow well-trodden paths, but they also tend to mould the landscape themselves through the ways in which they interact with ‘features’ of the landscape, such as resources and resource collections.

Making Connections

Human knowledge develops through making and strengthening some linkages at the expense of others. The global information infrastructure will develop in the same way. PRIDE will help libraries and existing resource sharing agencies to develop the ‘synapses’ of the global electronic brain, but commercial players are likely to become increasingly important.

Adding Value Through Middleware

In many cases, libraries will be able to expose their whole user populations to publishers’ products through middleware, with advantages for all parties. Libraries will themselves therefore come to behave more like publishers, selectively adding value in various ways for a range of target audiences and marketing themselves appropriately for each one. Libraries are in a strong position to provide high quality networked services and to improve the experiences of many users of the Internet and conventional libraries.

Libraries must help users make information connections

Certain characteristics of the Information Society affect PRIDE:

Libraries risk losing users to services better able to add value for users.

Directories for Progress

PRIDE will oil the information works. Directories can support a wider range of uses of existing library services for more people, without requiring wholesale replacement of systems. The PRIDE directory architecture will evolve according to need, although in the two year project we will only be able to begin to demonstrate the possibilities.

The PRIDE Project Approach

The scope of its wide-ranging consortium partnerships will ensure not only that a range of services becomes available quickly in several European countries, but that PRIDE leverages some of the world’s most advanced practical thinking about interlibrary loans and document delivery systems, in Australia.

The project has divided its staff resources into three groups for the purpose of defining PRIDE requirements and success factors, as described below.

User Requirements

The first group, with most input from the London and South Eastern Library Region (LASER), which is co-ordinating the project and Australian partner Macquarie University, Sydney, looked at user requirements and scenarios.

Directories will have wide application, but PRIDE will concentrate on the most important features lacking in the current environment, which are solutions for making distributed Patron information and distributed Service information available.

Patron Information

In general, at present library users:

The library itself has three main options for handling users:

1. Treat them all alike. This creates no barriers to use and suits users well, except where personalised or customised services need to be provided, but is likely to mean that resources which can be provided are severely limited. Little or no administration overheads may accompany low use of the network. Also, libraries do not provide any added value in terms of administrative convenience for users. Furthermore, even a specialist library, which focuses on a single user community and provides the same service for everyone, may want to restrict access to members only, which places them in the next category.

2. Treat them as groups. The commonest way to provide access to academic materials, this option relies on identifying the user within a group somehow – usually by using an IP address or shared username/password or some combination of these. Administration overhead is determined by the number of groups. This option typically works best within a campus type institution where there is some control over IP addresses and users. Group information cannot easily be shared across institutions without the use of intermediary directories. Users may benefit from group membership of services, but they may find that the number of groups they belong to transparently is confusing, so they may be unaware of all the services to which they are entitled.

3. Treat them as individuals. This gives information providers the maximum flexibility to group users, exchange rights information, develop personalised and customised services. However, it is unlikely that any other service will be able to share this information without intensive proprietary effort. Services following this option can deliver much added value to users, but a user will either have to restrict the number of such services used or will have to deal with a large number of separate systems offering different passwords, commands and search languages.

Libraries therefore:

The availability of distributed Patron information (not restricted to the local library automation system) will facilitate a range of services that can be applied to users regardless of their library services affiliation (membership). These include:

The PRIDE project seeks:

Service Information

The availability of distributed Service information will facilitate all the services currently envisaged for the global library space. For example:

Information stored in PRIDE directories will include both service and collection descriptions [3], and not just those describing traditional library catalogue materials.

Some of these services are essential if the concept of the virtual, distributed or federated library is to become a business reality, whilst others add significant value to the opportunities. They are complementary to core services (such as Search, Locate, Request and Deliver) and must inter-operate seamlessly with them.

The PRIDE project seeks:

Interfacing with the Wider World

Beyond the library world, generic and focused services will be developed for the home, the office and the public place by major corporations, offering searching and payment options, support for hobbies and interests, edutainment and lifelong learning. To guarantee a place in the public eye, library services must therefore be able to inter-operate with those services in terms of

The PRIDE application therefore will provide distributed Patron and Service / Collection information in a manner that is capable of integration with the broader offerings in the wider digital services marketplace.

Given the inevitable distribution, specialisation & also competition between these services, a number of issues become critical. There must not be a restrictive view of a single 'top node' (root) in any directory structure. Standards implementation profiles need to be established to allow directory service providers to inter-operate and to contribute to a common downstream view. Inheritance and local/domain specialisation must be implemented.

Application Sites - the PRIDE Demonstrator

The PRIDE project has elected to establish directory services for each member state (UK, Ireland, France and Germany) in such a manner that they can seamlessly interoperate to provide cross-border services - and indeed global services as indicated by the participation of an Eastern European (Hungary) and a Pacific Rim (Australia) state in the project.

PRIDE will build on the work of the EU funded LIRN project [5], which produced a directory of business library service information.

Finally the PRIDE demonstrator will incorporate the dimension of 'people' services operating beyond the world of libraries and networked information brokerage:

These links to the wider world of service developments will be achieved through the contributions of sponsoring partners and through direct exploitation of relevant Framework Programme demonstrators, and interested parties are encouraged to contact the project early in 1999.

Application Scenarios

PRIDE is developing a range of application scenarios which will be supported by the distributed directory service.

Application Scenario 1: Large-Scale Distributed Searching

Large-Scale Distributed Searching
Figure 1: Large-Scale Distributed Searching

The Service - Forward Knowledge & Intelligent Query Routing

The user submits a query to the PRIDE server to ascertain which databases hold information on the required topic. The PRIDE server responds with a list of potential targets based on its knowledge of their contents and provides the client with contact information for the targets. This contact information includes address details as well as semantic inter-operability information gleaned from its Explain service (e.g. query attributes supported, schema and record syntax details etc). The client then dynamically re-configures itself in line with the available services from the target databases. The query is then entered against the list of supported attributes for the targets and issued to them in parallel.

Alternatively, the user can issue the initial search to the PRIDE server and the server will forward the query to the appropriate databases based on its knowledge of their content.

The Benefit to End-User

Distributed database searching is now becoming possible through the use of parallel Z39.50 [7] clients. However, the initial problem of finding out which databases should be searched is as yet unsolved. PRIDE aims to provide this initial referral capability and integrate it with distributed searching to provide an end-to-end information discovery service. Additionally, as more Z39.50 servers are becoming available, the problems of semantic inter-operability are becoming more apparent and the need for dynamic interface configuration is now well recognised. Through its Explain service the PRIDE server will provide dynamic inter-operability information to connected clients.

Application Scenario 2: Distributed Authentication for Document Delivery

Distributed authentication for document delivery
Figure 2: Distributed Authentication for Document Delivery

 

The Service - Distributed Authentication

After locating an item of interest (using the above scenario) the user issues a document request either through Z39.50 item order or through an ISO ILL request message to the supplier. The supplier must establish the authenticity of the user and obtain payment information. To do this the supplier contacts the PRIDE directory service, which establishes a 'trust path' to the user and obtains account information for that user.

The Benefit to the Service Provider

This is essential for all service providers who wish to provide large scale commercial services. It should be noted that at present large scale document delivery services do not deal directly with the public as a result of this problem (for example BLDSC only deals with libraries who operate on behalf of members of the public).

The Benefit to the End User

Without such a service in place, end users will never be able to deal directly with document suppliers.

Applicable Developments and Projects

The Australian partner in the PRIDE project has contributed details of how such a Directory service would be applied to the well advanced Australian interlending and resource sharing developments, giving extremely valuable advance information of priorities. The PRIDE website will list other relevant projects

Technology Survey

The second project team consists of academic and commercial partners from University College, Dublin, the UK Office for Library and Information Networking (UKOLN) at the University of Bath and Fretwell-Downing Informatics. The PRIDE directory services will essentially provide accessible ‘forward’ information about people, rights and resource collections and have the capability to support directly or indirectly the translation of queries and responses from one protocol to another, so that PRIDE can act as a brokerage service. It is important to realise that we do not yet fully understand all the services which will be provided by PRIDE or which will be enabled through others’ use of PRIDE services. Nor do we understand what will be the final optimal implementation infrastructure for a network of PRIDE and related directories. The scope of our completed technology survey demonstrates a huge range of potentially relevant standards, techniques and software. The main purpose of the survey is to help partners design the architecture of the PRIDE service and select the technologies to use. We had two goals in collecting the information:

The availability of such a comprehensive collection of technical analysis and advice will inform the managerial decisions about to be taken regarding the demonstrator network, and should reduce the risk of obsolescence.

We have examined a wide range of user interfaces, query languages, search engines. Directory service models and directory standards studied include X.500, Lightweight Directory Access Protocol (LDAP), Microsoft Active Directory (MAD), WHOIS++. We have also examined Corba Trader standards from the Object Management Group (OMG), and the Domain Name System (DNS).

Search and Retrieve systems have been analysed, as the work force of Information Retrieval (IR). They provide access to various document databases, performing selection functions according to the user requests. There are three important characteristics that distinguish different Search and Retrieve systems:

Search techniques are differentiated by the types of search requests they accept; for example, a hierarchical system will present to the user a set of alternatives to choose from, while a keyword-based search system will ask for keywords to look for.

We have looked at types of search request; the Z39.50 protocol; the present and future of HyperText Transfer Protocol (HTTP); the ILL protocol (ISO 10160/1), developed in the context of managing the entire document request lifecycle within a distributed environment; Electronic Data Interchange (EDI) including EDIFACT (Electronic Data Interchange For Administration, Commerce And Transport, ISO 9735); CORBA Object Query Service, which is a general service for querying networked information services alongside CORBA facilities for Trader (distributed directories), Interface Repositories and Type Management.

In addition, we have collected information about harvesting and Web crawlers, meta-information, security and payment systems from a technical point of view. It is likely that we shall choose either to make PRIDE behave transparently to these technologies, or to select a small number of them for implementation in the working demonstrator. We shall concentrate on those relating to authorisation, collection description and payment, as these are least well understood in the libraries sector.

Commercial and Legal Issues

A third study has been undertaken, by LITC (Library Information Technology Centre) at South Bank University, London, of the commercial and legal issues which we either face already or which may arise during the project. This sought to provide a brief management overview of a wide range of issues which may affect the design or operation of a distributed PRIDE directory service. It highlights potential problem areas and makes recommendations to the other project partners on functionality and project management.

Complex areas reviewed from a PRIDE perspective included copyright law, international data protection legislation, self-regulation options. We also considered commercial issues such as the potential need to make international electronic contracts or pay taxes on transactions. The need to comply with licenses and regulations through differing service levels for users is raised, along with questions of marketing and how to position the PRIDE service so that users are aware of it and can make use of it.

Self regulation

PRIDE services will abide by the law. Unfortunately, we do not know what this is for many likely scenarios, particularly in the international context. Non-library interests drive many new laws, and some efforts are being made internationally by libraries, especially in the area of copyright. During the short timescales for the PRIDE project, we are inevitably forced to adopt various levels of self-regulation. We are seeking to develop consensus solutions, and to follow best practice through case studies and liaison with those working in these fields.

One example of self regulation will be the handling of personal information.

Personal information is widely available because it is collected by numerous organisations such as schools, universities, business (employers and telephone companies) and membership records. While the protection of privacy on the Internet is in its infancy, PRIDE will adopt a self-regulation policy,This policy may involve the selection of those sites for inclusion in the directory that adopt data protection principles of disclosure and informed consent or adopt the use of a branded on-line seal or trustmark to signify compliance with personal information policy.

This policy is already being used by organisations like CommerceNet [8] and the Electronic Frontier Foundation (EFF) [9]. Sites that display the trustmark have formally agreed to adhere to privacy principles, disclose their information gathering and dissemination practices, and submit to a comprehensive assurance process.

The main industry principles include removing certain categories of non-essential, personally identifiable data from information products and services such as financial or medical records, removing the records of individuals under the age of eighteen from locator service products.

Contracts and Licensing

As PRIDE moves towards customised services for users, the need for handling contracts with end users will inevitably arise, whether these are made with PRIDE itself or with providers of PRIDE linked services.

Personal data contracts

The development of model contract clauses to guarantee the protection of personal data is one possibility for dealing with the EU principle on transfer of personal data overseas but the problem of enforcing such a contract to protect the data subject is still being considered.

The International Chamber of Commerce [10] has written a model contract for cybertrading in relation to data protection. Under the terms of the model clauses companies outside the European Union would undertake to give personal data emanating from within the EU the same level of protection as the EU’s data protection directive. The clauses also provide for legal remedies if consumers believe their legal rights on privacy have been breached.

Electronic contracts

All electronic contracts try to impose certain terms and conditions such as use of services, maximum liabilities, payment methods, disclaimers and various other points. It is assumed that PRIDE will be using electronic contracts for the purpose of agreement between users.

This raises questions of liability and applicable law. For example, web-wrap or click-wrap agreements are web page accept buttons which oblige the user to accept the standard terms and conditions before they see the rest of the site or place a query. Although no English case law exists concerning web-wrap contracts these were upheld in the US in the case of Hotmail v Van Money Pie 1998 [11].

Under the draft US Uniform Commercial Code 2B regulations [12], contract terms must be presented at the time of access to, or immediately prior to the placing of a query on an online service. The user must also be required to take certain affirmative action to indicate acceptance, such as by clicking on an accept button and be able to cancel the query at any time before transmission. European rules on electronic commerce,have not yet been made clear, although the European Commission has proposed Directives allowing electronic contracts to be made using digital signatures [13][14][15].

Levels of Service

From the selection of points above, it is clear that not all PRIDE users can be treated equally. PRIDE will therefore be able to support a range of service levels, based not merely on technical or geographical issues but also on commercial and legal ones.

Questions arise about who will be responsible for managing the necessary operational services, co-ordinating development activities and liasing with contracted repositories. How can we distribute management most effectively and efficiently?

In order to protect against abuse by users, PRIDE Administration will have to maintain certain records, including the identity of subscribers (for authentication and authorisation) and the terms and conditions agreed by them.

One key area we hope to explore is links to payment systems. In a global environment PRIDE will need the support of at least one bank to be able to support multiple payment models in order to do business with customers. By supporting credit card payments, for example, we shall pursue issues relating to the authentication of individuals, transactions and security, including use of public key infrastructures (PKIs), certificates, Certification Authorities (perhaps for the library community specifically, along the lines of the international IFLA interloans voucher scheme), digital signatures and digital passports.

Marketing

John Kay's book (OUP, 1993) 'Foundations of Corporate Success' is recognized by Arthur Andersen Consulting staff as identifying four areas in which ventures must succeed: innovation, branding, access to strategic assets and good business architecture (the web of relationships within which the business operates).

As a whole, assessing libraries against this suggests:

  1. libraries have been innovative, but may be lagging behind other organizations in Web development;
  2. there is currently a problem with branding libraries together, by region, subject area or library/service type, as no infrastructure exists to build or support the brand(s), despite the relative popularity of public libraries compared with other public services, and the acknowledged role of librarians in corporate, government and educational institutions;
  3. strategic assets are a strong point, but access terms are critical;
  4. libraries need to take the best of their traditional networking, such as the UK ILL network and international ILL/ national library networks, but be prepared to set up new relationships to strengthen the overall network presence. Strong research-based development of clearly-defined goals and a roadmap of service developments are needed. Pilots should be based on involving key players with specific expertise. Areas to be looked at should include discussion with organizations such as major publishers, broadcasters, associations which have existing large communities (such as the Library Association), new media companies, for digital TV and Web development and also government, local and national. EARL in the UK could be used to provide the basis for international understanding of the way forward

An early aim could be to establish PRIDE library services as an entity which could be added to Net directories, portals and homepages of other organizations through simple links which would results from negotiations with the operators. Trials and pilots combined with careful measurement of results would then guide future marketing efforts. This strategy might then result in some restructuring of supplier services to better match demand.

Conclusion

In the traditional library world, we have learnt that not all users want to do all the work of information (and book) management themselves. Libraries can respond collectively more quickly and effectively to publication growth, market forces, new technologies than individuals can themselves, although their needs have always driven service development. Because of libraries, new publications, new ways of organising information and new ideas spread more quickly, in ways that are still poorly understood because they are so pervasive.

Effectively, what PRIDE is doing is allowing managed and organised changes in the clustering of resources and users to be made easier. Services should then improve. These kinds of changes will happen without the implementation of directories, but their use will give libraries a higher profile in the wider information society, leveraging existing investment in the skills of library and information staff.

End users may well play a larger role in the development of the network than hitherto, through their decisions to use certain features of services, to release personal information or to pay for information services.

Library managers will have to reconsider what services to provide, where to focus staff support and what level of audience to aim for, as well as how to fund the services. PRIDE will help lubricate change, but both library staff and their users will be able to steer paths more easily, without needing a detailed understanding of information retrieval, metadata or directory protocols. In the end, few are concerned with the efficiency of ‘engines’ such as PRIDE themselves. Although directories will be ubiquitous, most people will be too busy creating and exploring the collective mind of the planet.

PRIDE Project Team
Figure 3: PRIDE Project Team

Back row (left to right):
Peter Tolgyesi, Peter Cheng, Peter Smith, Nikita Schmidt,
Andy Powell, Alexey Marinichev, Geoff Butters, Robin Yeates, Peter Brophy.
Front row (left to right):
Kerry Blinco, Paul Harvey, Andrew Colleran, Eckhard Blume.

Reader Response

If you have any comments on this article, please contact the editors (exploit-editor@ukoln.ac.uk).

References

  1. PRIDE project website
    URL: <http://lirn.viscount.org.uk/pride/> (5 January 1999)
  2. European Commission DG XIII Libraries Programme website 16 December 1998,
    URL: <http://www2.echo.lu/libraries/en/libraries.html> (5 January 1999)
  3. Collection Level Descriptions. A review of existing practice.
    URL: <http://www.ukoln.ac.uk/metadata/cld/study/toc/>
  4. C.Weider, J.Fullton & S. Spero, “Architecture of the Whois++ Index Service (rfc1913.txt),” February 1996,
    URL: <http://info.internet.isi.edu:80/in-notes/rfc/files/rfc1913.txt> (5 January 1999)
  5. LIRN project website. 9 December 1998,
    URL: <http://www2.echo.lu/libraries/en/projects/lirn.html> (5 January 1999)
  6. ICE-CAR/ICE-TEL project programme 1 January 1998,
    URL: <http://www.darmstadt.gmd.de/ice-tel/programme/ICE-CAR-ProjectProgramme.html> (5 January 1999)
  7. Z39.50 Maintenance Agency website. 1998, 17 December
    URL: <http://lcweb.loc.gov/z3950/agency/> (5 January 1999)
  8. CommerceNet. 23 December 1998,
    URL: <http://www.commercenet.com> (5 January 1999)
  9. The Electronic Frontier Foundation (EFF), 19 December 1998,
    URL: <http://www.eff.org> (5 January 1999)
  10. International Chamber of Commerce, 22 December 1998,
    URL: <http://www.iccwbo.org> (5 January 1999)
  11. Martin H. Samson, “Click-Wrap Agreement Held Enforceable,” proposed Article for Law Journal EXTRA!, 30 June 1998,
    URL: <http://www.ljx.com/internet/0630click.html> (5 January 1999)
  12. Internet Contracts/Licenses special feature, Law Journal EXTRA!
    URL: <http://www.ljx.com/internet/ir_ucc.html> (5 January 1999)
  13. “Formation and validity of online contracts,” Imprimatur News, Final Project Newsletter [published in Ethos Newsletter Issue 10, December 1998, pp24-25]
    URL: <http://www.imprimatur.alcs.co.uk/IMP_FTP/newsletter4.pdf> (5 January 1999)
  14. European Commission DGXXIV. “Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the Protection of Consumers in respect of Distance Contracts,” 10 March 1998
    URL: <http://europa.eu.int/comm/dg24/policy/developments/dist_sell/dist01_en.html> (5 January 1999)
  15. European Commission DGXV. “Electronic commerce: Commission proposes legal framework,” 18 November 1998
    URL: <http://europa.eu.int/comm/dg15/en/media/eleccomm/999.htm> (5 January 1999)

Author Details

The PRIDE project team
Liaison contact: Robin Yeates, LITC, UK
Andrew Colleran, Quercus Information Limited, Oxford, UK

Email: <Andrew.Colleran@quercus.co.uk>
URL: <http://lirn.viscount.org.uk/pride/>

For citation purposes:
The PRIDE project team, "Oiling the Works: the PRIDE Project Develops an Information Brokerage Service," Exploit Interactive, issue 1, 10 April 1999
URL: <http://www.exploit-lib.org/issue1/pride/>


International Cooperation - Real Opportunities?

Traugott Koch, of NetLab/EULER, discusses the benefits of conferences with an interdisciplinary approach, and the opportunities to discuss and approach the problems concerning the big cooperative efforts. He notes that there is not enough done to mobilize new potential European partners for digital library efforts.

Conferences: Opportunities from the Interdisciplinary Approach

The Internet is an infrastructure which to a high degree offers the possibility and invites to international cooperation without regard to the location of the partners. For a considerable cooperation between projects, however, personal encounters are necessary and conferences, especially those with an interdisciplinary approach, offer good opportunities for a more in detail exploration of the options and aims and to l earn about and meet potential partners.

Conferences such as last year's 2nd European Conference on Research and Advanced Technology for Digital Libraries (Heraklion, Crete) [1] seem in this respect to have taken a big step in the right direction. The originally strong connection to the Informatics and Computer Science community has been opened up to a certain degree to other disciplines involved in digital library efforts. That is not to say that the participation e.g. from the European library comunity could not be increased considerably. Accomplishing real interdisciplinarity in an evolving field is not easy and requires a lot of time and effort from all involved disciplines. The increase in international participation is gratifying to a degree that one would wish to see an effort to accomplish a broader European participation in this European conference. There might otherwise be a risk, that the participation remains very similar to the one in the other international digital library conferences (e.g. the ACM and the IEEE sponsored ones in the US or the conferences in Asia) and that there is not enough done to mobilize new potential European partners for digital library efforts.

For us, the participants from the European Union Telematics for Libraries project EULER [2], several interesting opportunities opened up during the conference in Heraklion, in addition to the many individual contacts and discussions in the context of our poster presentation. The working groups for EU and NSF cooperative action presented drafts for an international Digital Library research agenda in the following six areas: Metadata, Resource indexing and discovery in a globally distributed digital library, Interoperability, Intellectual property and economics and Multilingual information access [3].

The outcome of this work has been published as a Summary Report "An International Research Agenda for Digital Libraries" [4]. To our project, several of the metadata and indexing/searching issues are of high importance and we would very much like to see steps taken to joint research with US colleagues and to the creation of testbeds. In general, though, it didn't become clear to us, if there are any special financial support measures intended, to follow up those proposals. At the moment, there does not seem to be any plans from the EU's side to assign special funds for common efforts in this context.

US Partners

For potential US partners, NSF recently (October 1998) published a support program for international cooperation in the digital library sector: "International Digital Libraries Collaborative Research" [5]. At least the first round had a very short time frame for project applications (closed January 15, 1999). This makes it hard to find partners and to write the application. A closer investigation shows, unfortunately, that only the participation of the US partners is funded by NSF. The additional treshold to find money to prepare the application and the funding for all our project work, seems far to high (at least in this short timeframe). It is not clear to us either how the process of reviewing such international projects would be carried out by our potential European and national funding bodies. Furthermore, how could US partners be involved in already running EU Telematics projects like ours? Would there be any additional money available for the extra tasks involved?

At the last ACM Digital Library Conference in Pittsburgh this summer we participated in a "Summit" meeting to prepare real efforts of well focused International Cooperation on Digital Libraries. Twelve countries were represented. An agreement on issues and organisational efforts was reached, a new organization "International Digital Libraries Association" [6] was founded. But the follow up was unfortunately not very good. The writing of a summary and presentation white paper, Report of First Summit on International Cooperation on Digital Libraries [7] was delayed for many months and any other planned initiatives have still not started yet and that in spite of a thoroughly thought through approach, including efforts to secure funding.

During the conference in Heraklion, the UK eLib Programme invited to a meeting with 25 representatives from 15 countries and several continents to discuss possible cooperation between "Quality controlled subject gateways" (SBIG's) on the Internet. A good overview of the efforts so far and the issues and benefits of a cooperation was accomplished. After the conference, a website for IMESH [8] and a discussion list were established immediately and some follow up discussions started. The UK programme and the US Internet Scout project secured funding for a series of invitational workshops in 1999; the first one taking place in the beginning of June in the UK. But even here, soon the online discussions have been slowing down and no one seems to have the time to establish a more organised discussion and cooperation via mail. In this case there is some hope that eLib can assign this task to a new project officer for international cooperation.

This same meeting also led to ad hoc meetings during the conference between the Internet Scout project and several European groups, among others from the DESIRE project [9], preparing a real technical cooperation around an effort proposed in a DLib-Magazine article last June [10]. Several quality controlled subject gateways, who already offer standard-based descriptive metadata of their content intend to explore protocols for distributed searching (CIP/whois++, LDAP) in an effort to accomplish cross- searching in many cooperating databases of this type and to finally offer a public service supporting precise discovery of quality Internet resources in many subject areas. This effort seems to fit well into already running and funded efforts at most partners (Project Isaac [11]).

At least for our project, the participation in such an interdisciplinary and international conference, still presents both information, contacts and cooperation options, very hard to accomplish via Internet communication alone. Due to the fact, that national and European Union institutions in their efforts still fall behind the truly international cooperation options via the Internet and international conferences (lack of funding options for all partners from non-member areas, lack of dedicated and coordinated support for such projects and their preparation etc.), several of the above mentioned very promising options might turn out to be outside our possibilities or even fail to be effective and succesfull at all. The Digital Library conferences in 1999 will provide good opportunities to discuss and approach the problems concerning the big cooperative efforts and for the start of those small and cheap but rewarding real world actions.

Reader Response

If you have any comments on this article, please contact the editors (exploit-editor@ukoln.ac.uk).

Further Information

  1. 2nd European Conference on Research and Advanced Technology for Digital Libraries, September 1998, Heraklion, Crete.
    URL: <http://www.ics.forth.gr/2EuroDL/>
  2. EULER Project
    URL: <http://www.emis.de/projects/EULER/>
  3. Metadata, Resource indexing and discovery in a globally distributed digital library, Interoperability, Intellectual property and economics and Multilingual information access
    URL: <http://www.si.umich.edu/UMDL/EU_Grant/>
  4. An International Research Agenda for Digital Libraries. Summary Report of the Series of Joint NSF-EU Working Groups on Future Directions for Digital Libraries Research. Editors: Peter Schauble and Alan F. Smeaton. October 12, 1998.
    URL: <http://www.iei.pi.cnr.it/DELOS/REPORTS/Brussrep.htm>
  5. International Digital Libraries Collaborative Research
    URL: <http://www.nsf.gov/cgi-bin/getpub?nsf996>
  6. International Digital Libraries Association
    URL: <http://www.ks.com/idla/>
  7. Report of First Summit on International Cooperation on Digital Libraries
    URL: <http://www.ks.com/idla-wp-oct98/>
  8. IMESH Web Site and Discussion List
    URL: <http://www.ilrt.bris.ac.uk/discovery/imesh/>
  9. DESIRE project
    URL: <http://www.desire.org/>
  10. A Distributed Architecture for Resource Discovery Using Metadata, DLib Magazine
    URL: <http://www.dlib.org/dlib/june98/scout/06roszkowski.html>
    UK / European mirror at URL:
    <http://mirrored.ukoln.ac.uk/lis-journals/dlib/dlib/dlib/june98/scout/06roszkowski.html>
  11. Project Isaac
    URL: <http://scout.cs.wisc.edu/scout/research/index.html>

Author Details

Traugott Koch
NetLab - Senior Librarian
Electronic InformationServices
Lund University
Library Development Department

Email: traugott.koch@lub.lu.se
URL: http://www.lub.lu.se/person_tk.html

For citation purposes:
Traugott Koch, "International Cooperation - Real Opportunities?," Exploit Interactive, issue 1, 10 April 1999
URL: <http://www.exploit-lib.org/issue1/opportunities/>



The EU Committee of the American Chamber of Commerce in Belgium: Extranet-based Document Delivery System

Marc De Wilde discusses the development of the Extranet-based Document Delivery System. The EU Committee is very confident that the system will become an essential tool for distributing all kinds of information to its members. The push system (i.e. forwarding the documents to the users) will increasingly be replaced by a pull approach (i.e. people visiting the site and pulling off documents). People will indeed become familiar with the use of their browser to go and collect informati